Privacy Policy
Last updated 18 August 2026
What we collect
- Account — name, email, and a password stored only as a bcrypt hash.
- Mobile number — optional, and only if you provide it for tournament messages.
- Golf activity — rounds, scores, handicap history, tournaments and teams you join.
- Location — while a round is open, on the device, to work out distances. Read from your phone's GPS and used in the moment; we do not store a trail of your movements.
- Course surveys — if you are an organiser capturing GPS for a course, those coordinates are stored with your account so a survey can be traced and re-checked.
- Consent records — when you agree to or withdraw from messaging, with the time, channel, and the IP and device that submitted it. Required to prove consent under US messaging rules.
- Usage — which screens are opened and which features are used, to find what is broken.
What we do not do
We do not sell personal information. We do not share your number or email with advertisers, and we do not send marketing on behalf of third parties.
Who processes data for us
- Google Cloud — hosting and the database.
- Twilio — text messages, and SendGrid for email.
- Stripe — payments. Card details go to Stripe directly; we never receive or store them.
- Anthropic — powers Caretta. Your question and relevant round context are sent to answer it.
Each is a processor acting on our instructions, not an independent recipient free to use your data for its own purposes.
Location, specifically
Location is used on your device to calculate distances during a round. It is requested only while a round is open, you can decline it and still use everything else, and it can be revoked at any time in your phone's settings.
Messages
Texts and emails are only sent to people who have asked for them. See the Messaging Terms for what is sent and how often. Reply STOP to any text to unsubscribe, or use the unsubscribe link in any email.
How long we keep things
Account and golf history are kept while your account exists. Consent records are kept for at least four years after they are superseded, because that is how long a messaging complaint can be raised. Ask us to delete your account and we will remove your personal data, retaining only what the law requires.
Your choices
- See or correct your details in the app.
- Turn messaging on or off at any time, per channel.
- Ask for a copy of your data, or for your account to be deleted.
Email support@golfproclub.com and we will respond within 30 days.
Children
Golf Pro Club is not intended for anyone under 13, and we do not knowingly collect their information. If a child has created an account, contact us and we will remove it.